Ilala Lodge is the closest hotel to The majestic Victoria Falls in Zimbabwe. The are a family owned 5 star boutique hotel with 64 rooms designed in an African style. They were Focus Online's first client back in 2012 and we still play an integral role in their digital efforts and presence.
The original website built in 2012 needed a complete rebuild. Not only was the design dated but the content management system was cumbersome and outdated. They needed a solution that allowed them to easily manage content, update rates and manage media and ratesheets for industry clients (tour operators). As users were increasingly searching on their phones they needed a mobile friendly website with strong calls to action. Having implemented a better revenue management system internally they needed to be able to add specials and target specific locales easily.
We’ve worked with Focus Online for many years and I have nothing but kind words for them. They’re quick to reply to emails and requests, consistently deliver high quality work and keep us updated on industry trends. If you’re looking for excellent personal service and world-class web development, they’re the agency for you!
Heather Kay / General Manager - Ilala Lodge
Adding our custom page builder allowed their team to easily manage the content create new pages and do this seamlessly without any external help. On the marketing front our paid search marketing efforts have delivered excellent results with bookings growing from 10% of total business to 30%. They organically rank consistently in the top 5 for Victoria falls Hotels a non branded high traffic and well targeted keyword.