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Marketing

Marketing that fills the rooms.

A travel and hospitality marketing agency running five disciplines as one team, measured against direct bookings. Every account starts with proper GA4 and booking engine tracking.

Sunrise river cruise on the Zambezi from Ilala Lodge

Disciplines

Five things we run.

Also included where it helps: copywriting, analytics and email.

Google AdsSearch, Hotel Ads and brand protection, run by analysts who only manage travel accounts.
SEOTechnical fixes and content that answers the questions travellers ask before they book.
SocialInstagram and Facebook content and Meta ads, with our own photographer and videographer.
AI searchGuests now ask ChatGPT and Google's AI where to stay. We track whether you're named.
Photography and videoOur own photographer and videographer, briefed by the people running your ads and social.
Google Hotel AdsYour direct rates shown next to the OTAs in Google's hotel results and maps, linked to your own booking engine.
Email to past and future guestsYour past guests are your cheapest bookings. We run newsletters, specials and pre-arrival and post-stay emails through Mailchimp, so the people who already love you come back and bring friends.

Built in-house

Measured, not guessed.

We built our own software so every client can see what's working. Bookings, channels and AI visibility, in one place, updated every week.

WaypointYour property dashboard: bookings, channels and visibility in one login.
SullyWeekly checks of ChatGPT, Gemini and Google AI for the questions your guests ask.
How our reporting works

Why us

We understand travel.

We've spent over 14 years working only with lodges and hotels, so we speak your language. We know ADR, lead times and seasonality, and we know where luxury guests to Southern Africa come from. The UK, US, Germany and Australia lead the way. For some properties, though, we've seen strong results from France, Italy or Spain. We work with you to target the markets that send well-qualified traffic to your property.

Our team has also travelled the region. We've been from Knysna to Hazyview and from Johannesburg's city hotels to Paternoster, and further afield from Victoria Falls to Swakopmund. When we write about a destination, we've usually been there.

Booking engines and systems we work with every day

  • NightsBridge
  • ResRequest
  • SiteMinder
  • Tourplan
  • Benson
  • Profitroom
  • RoomRaccoon
  • Opera
  • Hospitality Solutions
  • Semper

Tell us about your property.

We'll reply within a working day with a free check of how visible you are on Google and in AI search, and an honest view of where we'd start.

hello@focusonline.co.za · +27 21 685 9784

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